WHY IS MY NUT BUTTER JAR/ SQUEEZE PACK SOMETIMES THICK WITH NO OIL SEPARATION?

Posted on 03.07.2019

We apologize for the inconvenience and frustration. Our nut butter’s should always be creamy and delicious! While we strive to minimize oil separation in all of our nut butters, the nut butter should never be so dry that it is difficult to spread or get out of the jar. If you’ve experienced this, we recommend […]

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WHY IS THERE A WHITE COATING ON THE SURFACE OF MY NUT BUTTER?

Posted on 03.07.2019

This is a natural occurrence called “cocoa bloom” that takes place when the cocoa butter separates, solidifies and rises to the surface of the jar. Although this blooming is not a food safety hazard, and is still consumable, we understand how the appearance may be alarming. Kindly send us a message with the flavor and […]

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DOES JUSTIN’S OFFER AN ORGANIC NUT BUTTER?

Posted on 03.07.2019

Our nut butter cups are made with organic ingredients. While our nut butters are not certified organic, most of our secondary ingredients are. At this time, we do not source organic nuts for our nut butters, however Justin’s is committed to mindfully sourcing ingredients. If you have any additional questions, we’d love to hear your […]

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WHY DOES JUSTIN’S USE PALM FRUIT OIL? IS IT SUSTAINABILY SOURCED?

Posted on 03.07.2019

The reason that we use palm oil is because it is a Non-GMO, non-hydrogenated oil that acts as a stabilizer and reduces oil separation. This means less stirring for you every time you dip into a jar! Adding other liquid oils wouldn’t stabilize the nut butters and would increase the oil layer at the top […]

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WHAT DO I DO IF I PURCHASED A PRODUCT THAT HAS ALREADY EXPIRED?

Posted on 03.07.2019

We do not recommend consuming the product after its best by date because there may be variances in consistency, taste and overall quality of the product. While the store is responsible for removing soon-to-be expired (or already expired!) products from the shelves, we truly appreciate your feedback on this issue and would love to send […]

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